City residents are billed for water and sewer usage every three months, while commercial accounts are billed monthly. Meter readings are obtained from a touch pad located outside the home. If you are a new resident, please contact the water billing office at (708) 361-1800. If you are moving, please call the water billing office to schedule a final reading.
Bill Payment Options
The City offers four different ways to pay your water bill.
- Automatic Bill Payment - The City offers an automatic direct debit program that automatically issues payment of your water and sewer bill from your checking account on the due date. No postage, no check writing, and no penalties. To enroll in the automatic debit program or change information, please fill out and return the Direct Debit Payment Form to City Hall along with a voided check, which authorizes the City to initiate this transaction.
- Payment by Mail - Residents wishing to pay by mail should send the return stub and payment to: City of Palos Heights, 7607 W College Drive, Palos Heights, IL 60463.
- On-Line Credit/Debit Card Payments - Residents can make water bill payments through The Illinois Electronic Payment Services Program (EPAY). You will need to your account number to pay your water bill. Payments can be made with Visa, MasterCard, Discover or American Express.
- Payment in Person - Residents may also drop off payments in person at City Hall: 7607 W College Drive Palos Heights, IL 60463
For More Information If you have any question or concerns regarding your water and sewer bill, please contact the Water Billing office at (708) 361-1800.